Overview
DCSD Virtual Learning Systems Status
| Launchpad
100% System Active |
VERGE
100% System Active |
Inifinite Campus
100% System Active |
|---|
Request Technical Support
Device Updates
The Information Technology Division has been busy working for our students!- Our IT Technicians have prepared over 48,657 Chromebook devices located in schools for distribution to students.
- Starting the week of Monday, August 3, 2020, students in grades 7 through 12 with a district-issued device will participate in a Device Wellness Check. Students will report the health of their device — it is either ready for learning or in need of repair. The goal is to connect with each student and device and this process will touch an additional 30,000. Communication is forthcoming.
- The district has made a substantial investment in devices for our students.
Chromebook Device Wellness Check
If you are in grades 7 –12 and kept your Chromebook over the summer, you must complete a Device Wellness Check by August 10, 2020.The purpose of this wellness check is to ensure that all Chromebooks are ready for learning during the 2020 – 2021 school year.
Below are the steps to complete your Device Wellness Check to ensure your device is ready for the first day of school:
- Step 1: Go to students.dekalbschoolsga.org.
- Step 2: Click on the Help Desk icon.
- Step 3: Click on the New Ticket icon.
- Step 4: Select the Chromebook option.
- Step 5: Select a Chromebook Model.
- Step 6: Click on the Device Wellness Check option.
- Step 7: Select a Device Wellness Check issue.
- Step 8: Enter information in the highlighted fields.
- Step 9: Click SUBMIT TICKET.
Access Your Assignments on VERGE
Submitting Your Assignments in VERGE
Using Virtual Learning Tools
Communicating with your Counselors & Teachers
Sending Messages through VERGE
The following tutorial demonstrates how to message your teachers using VERGE.Frequently Asked Questions
Email addresses are listed in your handbook for quick reference.
- DCSD students should log into LaunchPad and select VERGE, as usual.
- Students not enrolled in the DeKalb County School District will receive a message from itslearning.com with your username and temporary password.
- Once you log in, you will be prompted to change your password (7 characters, Upper and Lower case letters, and number).
- Please visit the Virtual Learning Support website at www.dekalbschoolsga.org/virtual-learning-support/ for directions on how to log in.
Please contact 678-676-1188 to reset your password. You can also visit the Virtual Learning Support website at www.dekalbschoolsga.org/virtual-learning-support/ and submit an online support ticket. An information technology technician will contact you to provide assistance.
Log into the VERGE platform and select courses at the top menu. You will see all courses you are assigned in the Course menu. For more assistance, please visit the Virtual Learning Support website at www.dekalbschoolsga.org/virtual-learning-support/.
Virtual Learning Technical Support Request
DCSD Students – Use this form to submit a request to reset your password or to receive other virtual learning technical support.