Get Assistance

Get Assistance2018-08-03T16:31:49+00:00
Need Help with your devices (Chromebook or Hot Spots)? You can read these instructions first to help you submit a ticket, otherwise proceed.

Use your Student ID and Password submit a ticket.

Submit a Ticket
Once you have submitted a ticket, take your device to your school’s Media Center. The hours for support are available on your school’s website.

If you’re unable to use your Chromebook to submit a ticket:

  • Go to your school’s Media Center to submit a ticket,
    OR
  • Using another device, go to your school’s website and look for the Digital Dreamers’ tab and go to the “Get Assistance” tab to submit a ticket
  • If you have forgotten your Student ID and/or Password, please see your School Administrator.
  • If your device needs to be replaced, you may order replacement devices via the Digital Dreamers Technology Replacement website.

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